If Amazon redirection isn't working, you likely need to reload the Zonify script through your Wix admin panel. This can be done by pausing and resuming the script in your app settings.
Common Issues and Solutions
Script Loading Problem
If clicking "View on Amazon" doesn't redirect customers, the Zonify script may not be properly loaded. Here's how to fix it:
Check Store Requirements
Verify your store is attached to a domain
Ensure you have an SSL certificate
Reload the Zonify Script
Go to your Wix admin dashboard
Navigate to "Apps"
Click "Manage Apps"
Find Zonify in your app list
Click "Pause Script"
Wait 5-10 seconds
Click "Resume Script"
💡 Note
If redirection still doesn't work, try clearing your browser cache/cookies, refresh the page, and test the 'View on Amazon' button again
Additional Troubleshooting Steps
Verify your Amazon Associate ID is correctly entered in Zonify settings
Ensure you've selected "affiliate" as the business model for your products
Check that you've properly modified the "Add to Cart" button text to "View on Amazon"
Confirm you've disabled Quick View on collection/homepage
📌 Important to know
Amazon redirection only works on product pages. Make sure you've disabled any "Quick View" or similar features on your collection pages and homepage.
Related articles:
How to Set Up Amazon Affiliate Commissions Using Wix Store - Complete guide for setting up Amazon affiliate integration
How to Change the Add to Cart Button to View on Amazon - Step-by-step button modification instructions
📞 Contact us
If you're still experiencing issues after trying these solutions, please contact our support team for assistance
